Privacy policy

The short version

• We collect the information you give us, plus basic data about how you use the site.
• We use it to run calls, deliver services, send what you asked for, and improve the site.
• We don't sell your personal information, and we never share your mobile number with third parties for their marketing.
• You can unsubscribe, opt out of texts, turn off analytics cookies, or ask us to access or delete your information at any time.

Who we are

This website, thepodcastpitchingsociety.com (the "site"), is operated by C. Moore Creatives, LLC DBA The Podcast Pitching Society ("PPS," "we," "us," or "our"). This policy covers the site, our forms, booking calendars, emails, text messages, and the sales and client calls we hold. It doesn't cover websites run by others, even when we link to them.

What information we collect

Information you give us

• Contact details, such as your name, email address, phone number, company, and website, when you book a call, request a free resource, subscribe, register for an event, or send an inquiry
• Answers you give in booking, intake, questionnaire, and speaking inquiry forms, including details about your business, goals, and expertise
• Content you share with us to deliver services, such as bios, headshots, talking points, recordings, and materials for pitches
• Billing details when you buy from us. Payments are handled by our payment processors. We don't receive or store your full card number.
• Anything you send us by email, text, direct message, or community post

Call recordings and notes

We may record and transcribe sales calls, strategy sessions, and client meetings, using meeting tools that create recordings, transcripts, and summaries. We tell you at the start of a call when it's being recorded. We use recordings to prepare for your work, keep accurate notes, coach our team, and improve our services. If you'd rather not be recorded, tell us at the start of the call.

Information collected automatically

• Device and usage information, such as browser type, device type, pages viewed, links clicked, referring site, and general location based on IP address
• Email engagement information, such as whether an email was opened or a link was clicked
• Information from cookies, pixels, and similar technologies. Analytics and advertising cookies load only after you accept them. See our cookie notice.

Information from others

We may receive information about you from the service providers that help run our business, from podcast hosts and event organizers we work with on your behalf, from people who refer you to us, and from public professional sources such as your website or LinkedIn profile.

How we use your information

• To schedule and hold calls, deliver and manage services, and process payments
• To pitch you to podcasts and other platforms, and to prepare you for interviews, when you are a client
• To send what you requested, such as a free resource, event details, or our newsletter
• To send updates, offers, and invitations we think are relevant to you. You can opt out at any time.
• To answer questions and respond to inquiries
• To understand how the site and our emails are used and to improve them
• To show relevant ads and measure their results, if you've accepted advertising cookies
• To keep our business and the site secure, prevent fraud, and enforce our terms
• To meet legal, tax, and accounting obligations

Our use of AI tools

We use AI tools to help draft pitches, summarize calls, research shows, and create content. When we use these tools with client information, we use business services whose terms say our inputs aren't used to train public models, where those settings are available. A person on our team reviews work before it goes out under your name.

Text messages

If you give us your mobile number and agree to receive texts, we may send messages about calls you booked, events you registered for, services you bought, and occasional offers. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.

We don't sell, rent, or share your mobile number or text messaging consent with third parties or affiliates for their marketing purposes. We share it only with the service providers that deliver our messages.

How we share information

We don't sell or rent your personal information. We share it only:

• With service providers who help us run the site and our business, such as website hosting, customer relationship management, forms, scheduling, email and text delivery, payments, meeting recording, project management, analytics, and advertising
• With podcast hosts, producers, event organizers, and media outlets, when you are a client and sharing is part of the service, such as sending your bio and pitch
• With your permission, such as when you agree to let us feature your results or testimonial
• If our business is sold, merged, or reorganized, as part of that transaction
• When the law requires it, or to protect the rights, safety, and property of PPS, our clients, or others

Testimonials and client stories

We publish client testimonials, case studies, names, and photos only with the client's permission. If you've shared a testimonial and want it removed, email us and we'll take it down from the site within a reasonable time.

How long we keep information

We keep personal information as long as we need it for the purposes in this policy. That includes keeping client records for as long as needed to deliver services, meet tax and legal requirements, and resolve disputes. When we no longer need information, we delete it or make it anonymous.

Your choices and rights

• Unsubscribe from marketing emails using the link in any email
• Opt out of texts by replying STOP
• Accept or decline analytics and advertising cookies with our cookie banner, and change your choice any time with the "Cookie settings" link in the footer
• Ask to access, correct, download, or delete your personal information by emailing support@carroleemoore.com

Depending on where you live, you may have additional rights under local law, such as the right to know what we collect, to opt out of targeted advertising, or to appeal a decision about your request. We honor these requests as the law requires and won't treat you differently for making one. We may need to confirm your identity first, and we may decline a request where the law allows. If we decline, you can appeal by replying to our response.

Visitors outside the United States

We are based in the United States and work with clients around the world. If you use the site from outside the U.S., your information will be processed in the U.S., where data protection laws may differ from yours. Where your local law gives you rights over your data, such as in the European Union or the United Kingdom, contact us at support@carroleemoore.com to use them.

Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No website, transmission, or storage method is completely secure, so we can't guarantee absolute security.

Age requirement

The site and our services are only for adults 18 and older. We don't work with children, and we don't knowingly collect personal information from anyone under 18. If we learn we have, we'll delete it.

Other websites

The site links to websites and platforms we don't control, such as podcast apps, YouTube, our community on Skool, and social networks. Their privacy practices are their own.

Changes to this policy

We may update this policy from time to time. When we do, we'll post the new version here and change the date at the top. If a change is significant, we'll take reasonable steps to let you know.

Contact us

Questions or requests about your information? Email support@carroleemoore.com.

C. Moore Creatives, LLC DBA The Podcast Pitching Society